Contact Information
Thank you for choosing Fitzoraz. If you have questions about your order, product details, shipping, returns, refunds, warranty coverage, payment, privacy, or general customer support, our team is here to help.
Fitzoraz is an online retail eCommerce brand offering home gym equipment and fitness training gear through our official website: https://fitzoraz.com.
1. Fitzoraz Business Information
Brand Name: Fitzoraz
Legal Business Name: Fitzoraz LLC
Business Type: Online Retail eCommerce
Website:
https://fitzoraz.com
Business Address: 732 S 6th ST, STE N, Las Vegas, NV 89101, USA
2. Customer Support Contact
For customer support, please contact Fitzoraz using the details below:
- Email: support@fitzoraz.com
- Phone: +1 (415) 662-0844
- Business Hours: Monday–Friday, 8:00 AM–4:00 PM EST
Customer support is available during our stated business hours. Messages received outside business hours, on weekends, or on public holidays may be reviewed on the next business day.
3. Order Support
If your request is related to an order, please include the following information so we can assist you more efficiently:
- Your full name.
- Your order number.
- The email address used at checkout.
- Your shipping address, if the request relates to delivery.
- A clear description of your question or issue.
- Photos or videos if your item arrived damaged, defective, incorrect, or incomplete.
Please do not send full credit card numbers, bank account details, passwords, card security codes, or other sensitive payment information by email.
4. Shipping and Tracking Help
Fitzoraz currently ships to eligible addresses within the United States, unless otherwise clearly shown at checkout.
Orders are typically processed within 1–3 business days. After processing, the estimated delivery window is typically 5–12 business days.
You can track your order here: Track Your Order.
For complete shipping details, please review our Shipping Policy.
5. Returns and Refunds
Fitzoraz accepts eligible return requests within 90 days from the date your order is delivered, according to the delivery confirmation shown by the shipping carrier.
To start a return, please contact us at support@fitzoraz.com before sending your item back.
For complete return and refund terms, please review our Return & Refund Policy.
6. Warranty Support
Fitzoraz provides a 1-year limited international warranty for eligible products purchased directly from Fitzoraz or authorized Fitzoraz sales channels.
To submit a warranty claim, please contact us at support@fitzoraz.com with your order number, product name, issue description, proof of purchase, and clear photos or videos showing the issue.
For complete warranty details, please review our Warranty Policy.
7. Mailing Address Note
Our business address is provided for business identification and legal correspondence:
Fitzoraz LLC
732 S 6th ST, STE N
Las Vegas, NV 89101
United States
Please do not send returns to this address unless Fitzoraz Customer Support has provided written return instructions. Returns sent without authorization may be delayed, refused, returned to sender, or may not be eligible for refund processing.
8. Privacy Requests
For privacy questions, data access requests, correction requests, deletion requests, cookie questions, or opt-out requests, please contact us at support@fitzoraz.com.
You can also review the following privacy-related pages:
9. Health and Fitness Disclaimer
Fitzoraz products are intended for general personal fitness and home training use. Our products and website content are not medical advice and are not intended to diagnose, treat, cure, or prevent any disease, injury, or health condition.
If you have a medical condition, injury, recent surgery, pain, mobility limitation, or concern about whether a fitness product is suitable for you, please consult a qualified healthcare professional before use.
10. Related Policies
Please review our related policies for more information about orders, shipping, returns, warranty coverage, payments, privacy, cookies, and customer rights:
11. Updates to This Page
Fitzoraz may update this Contact Information page from time to time to reflect changes in our business details, support procedures, customer service hours, contact methods, or company operations.
The version published on this page is the most current version.
