1. Business Information

Brand Name: Fitzoraz
Legal Business Name: Fitzoraz LLC
Business Type: Online Retail eCommerce
Business Address: 732 S 6th ST, STE N, Las Vegas, NV 89101, USA
Customer Support Email: support@fitzoraz.com
Customer Support Phone: +1 (415) 662-0844
Business Hours: Monday–Friday, 8:00 AM–4:00 PM EST

2. Accepted Payment Methods

Fitzoraz accepts the payment methods displayed at checkout. Available payment options may vary depending on your location, device, payment provider availability, and order details.

Payment methods shown at checkout may include, but are not limited to:

• Major credit cards and debit cards.
• Digital wallet or accelerated checkout options, if available.
• Other payment methods displayed on the checkout page at the time of purchase.

Fitzoraz does not guarantee that every payment method will be available for every order. The payment options shown during checkout are the official available options for your transaction.

3. Payment Currency

Orders placed on Fitzoraz are generally processed in U.S. dollars unless another currency is clearly displayed at checkout.

If your payment method is issued outside the United States or uses a different currency, your bank, card issuer, or payment provider may apply currency conversion rates or additional fees. Fitzoraz does not control these fees and is not responsible for charges applied by your financial institution.

4. Payment Authorization

By placing an order on Fitzoraz, you confirm that you are authorized to use the selected payment method and that the billing information provided is accurate and complete.

Your order may be subject to payment authorization, verification, fraud prevention checks, or security review before it is accepted and processed.

If payment authorization fails, your order may not be completed. If a payment is declined, please contact your bank, card issuer, or payment provider for more information.

5. When You Are Charged

Payment is typically authorized or captured at the time you place your order, depending on the payment method and checkout provider used.

After your payment is successfully processed, you may receive an order confirmation email using the email address provided at checkout.

Receiving an order confirmation does not guarantee that the order will be fulfilled if there is an issue with payment verification, product availability, shipping eligibility, suspected fraud, incorrect information, or other order review concerns.

6. Billing Information Accuracy

Customers are responsible for providing accurate billing information, including name, billing address, email address, phone number, and payment details.

Fitzoraz is not responsible for delays, failed payments, declined transactions, canceled orders, or verification issues caused by incorrect, incomplete, or outdated billing information.

If we are unable to verify your billing information, we may contact you for additional details or cancel the order if the issue cannot be resolved.

7. Order Review and Fraud Prevention

To protect customers and our business, Fitzoraz may review orders for fraud prevention, payment security, unusual purchasing activity, address mismatch, high-risk indicators, or other security concerns.

As part of this review, Fitzoraz may:

• Request additional verification information.
• Contact the customer using the email address or phone number provided at checkout.
• Delay processing while the order is reviewed.
• Cancel and refund an order if it cannot be verified.
• Decline orders that appear fraudulent, unauthorized, or in violation of our policies.

Fitzoraz reserves the right to refuse or cancel any order when we reasonably believe the transaction may be unauthorized, fraudulent, inaccurate, or inconsistent with our policies.

8. Taxes and Duties

Applicable sales tax, if required, may be calculated and displayed at checkout based on your shipping address, billing address, and applicable tax rules.

Customers are responsible for reviewing the final order total, including product price, taxes, shipping cost if applicable, discounts, and any other charges displayed before completing payment.

Fitzoraz currently ships to eligible addresses within the United States. If any order becomes available for shipment outside the United States in the future, international taxes, import duties, customs fees, brokerage fees, or other local charges may apply and may be the responsibility of the customer unless otherwise clearly stated at checkout.

9. Shipping Charges

Fitzoraz offers free standard shipping on eligible orders shipped within the United States. Any shipping charge, if applicable, will be displayed clearly at checkout before you complete your purchase.

For more information about processing time, delivery windows, tracking, and delivery issues, please review our Shipping Policy.

10. Discounts, Promotions, and Pricing

Discounts, promotional codes, sale prices, or special offers are valid only when displayed on our website or applied successfully at checkout.

Promotional offers may be subject to eligibility requirements, expiration dates, product exclusions, or other conditions. Fitzoraz reserves the right to correct pricing errors, cancel invalid promotions, or reject orders placed with unauthorized, expired, or incorrectly applied discount codes.

We do not use misleading countdowns, false scarcity claims, or unclear pricing practices. The final amount shown at checkout before payment is the amount you authorize for the order.

11. Payment Security

Fitzoraz uses secure checkout technology and trusted third-party payment processors to help protect payment information during online transactions.

Fitzoraz does not store full credit card numbers on our website. Payment details are processed by authorized payment service providers according to their own security standards and privacy practices.

Customers should never send full credit card numbers, banking information, passwords, or sensitive payment details by email. Fitzoraz Customer Support will never ask you to provide your full card number, card security code, or account password by email.

12. Failed, Declined, or Duplicate Payments

If your payment is declined or fails, your order may not be placed successfully. Please verify your payment details or contact your bank, card issuer, or payment provider.

If you believe you were charged more than once for the same order, please contact us at support@fitzoraz.com with your order number, email address, and relevant payment details. Please do not send full card numbers or sensitive payment information.

Some failed or declined transactions may appear as pending authorizations on your account. These pending holds are typically released by your bank or payment provider according to their own processing timelines.

13. Refunds and Payment Reversals

Approved refunds are issued to the original payment method used at checkout. Please allow 5–10 business days for your bank, credit card provider, or payment processor to post the refund to your account after we process it.

Processing times may vary depending on your financial institution. Fitzoraz is not responsible for delays caused by banks, card issuers, payment processors, or other third-party financial providers.

For full return and refund conditions, please review our Return & Refund Policy.

14. Chargebacks and Payment Disputes

If you have a question or concern about your payment or order, we encourage you to contact Fitzoraz Customer Support first so we can review the issue and help provide a resolution.

Filing a chargeback or payment dispute may delay the resolution process because the payment provider may require additional investigation. Fitzoraz reserves the right to provide order records, tracking information, customer communication, payment authorization records, and policy documentation to payment processors when responding to disputes.

Contact us at support@fitzoraz.com before opening a dispute so our team can assist you directly whenever possible.

15. Order Cancellations

If you need to cancel an order, please contact us as soon as possible at support@fitzoraz.com.

We cannot guarantee cancellation once an order has entered processing, has been packed, or has shipped. If your order has already shipped, you may request a return after delivery under our Return & Refund Policy.

16. Payment Provider Terms

Some payment methods may be provided by third-party payment processors, card networks, banks, digital wallet providers, or financing providers. These providers may have their own terms, privacy policies, approval rules, verification procedures, fees, or dispute processes.

Fitzoraz is not responsible for third-party payment provider decisions, declined transactions, account restrictions, currency conversion fees, financing approval decisions, or payment processing delays outside our direct control.

17. Customer Support

For payment questions, billing issues, duplicate payment concerns, refund status, or order payment assistance, please contact Fitzoraz Customer Support:

• Email: support@fitzoraz.com
• Phone: +1 (415) 662-0844
• Business Hours: Monday–Friday, 8:00 AM–4:00 PM EST

Please include your order number, full name, and the email address used at checkout. For security reasons, do not send full credit card numbers, bank account details, passwords, or card security codes by email.

18. Related Policies

Please review our related policies for additional information about orders, shipping, returns, warranty coverage, privacy, and customer rights:

• Shipping Policy
• Return & Refund Policy
• Warranty Policy
• Privacy Policy
• Terms of Service
• Cookie Preferences
• Do Not Sell or Share My Personal Information
• About Us
• FAQs
• Contact Us
• Track Your Order

19. Policy Updates

Fitzoraz may update this Payment Policy from time to time to reflect changes in payment methods, checkout providers, security procedures, legal requirements, tax rules, or business operations. The version published on this page is the most current version and applies to purchases made after the effective date of the update.